Student Support

• Where can I obtain more information about the counselling service?
  Click here for Counselling and Wellness Information!
  
  
• How can I book an appointment? (Bookings are advised, although immediate appointments can be arranged in case of emergencies)
  Meet our counsellors and book and appointment here!
  
  
• I heard there is a MUM 24/7 Mental Health Hotline. Is that true?
  Yes! For emotional or mental health emergencies, please call: +603-29359013 (Effective 1 November 2021)
  
  
• Are there any self-help resources available?
  Access Self-Help Resources here!
  
  
• Where can I find external counselling resources?
  View external counselling resources here!
  
  Note: Counsellors (licensed and registered with Lembaga Kaunselor Malaysia and clinical psychologists (registered with Malaysian Society of Clinical Psychologists) are ready to help all MUM students experiencing difficulties, dilemmas and anxieties. The counselling service is free for all MUM students and the session with the counsellor is completely private & confidential.

International Student Support provides services that contribute to enriching your experience as Monash students. They are here to offer assistance throughout your university journey. Services available for international students include:

1. Pre-Arrival Orientation Webinar
2. International Student Information Session
3. General support and referral to university services
4. Accommodation information and advice
5. Programs and activities for international students
6. Student Advisory and Support for matters of concern and emergency incidents

For more information, please head over here!

For any inquiries, please email mum.iss@monash.edu

Do you have a problem that requires the university’s attention? Do you feel you have been treated unfairly by an academic or professional staff member of Monash Malaysia?

Student Advisory and Support can help you on a wide range of matters, including advice on University policy and procedures, academic progress, disciplinary matters, lodgment of a complaint or grievance, as well as support at relevant proceedings.

If you experience, see or hear about behavior that may be illegal, concerning or unacceptable, you can report it to them as well. For more information, please visit here!

To contact SAS, please email mum.student.support@monash.edu

Disability Services provides special support for students who have a disability, medical or mental health condition. In order to get the support and advice, you must first register with Disability Services.

Alternative assessment arrangements (AAA) is a common service requested by students with a temporary or permanent disability. For more information about alternative assessment arrangements, please visit AAA, or contact Disability Services directly.

Malaysian citizens enrolled at Monash Malaysia are eligible for financial support from the Ministry of Higher Education (MoHE). You may find out more about the application requirements and process here.